Refund Policy

All Sales Are Final

All purchases of coaching sessions, psychic readings, spellwork, and other guidance services from Sapphire Blaire are final and non-refundable. Each session, reading, or spell is a bespoke digital product, individually crafted based on the personal details you provide. Because of the custom nature of this work, it cannot be resold, repurposed, or returned. By completing your purchase, you acknowledge and agree that you are buying a personalised digital service and that no refund will be issued once payment is processed — including if a spell, ritual, or reading does not produce a hoped-for outcome.

Why Refunds Are Not Available

• Preparation of your personalised session begins immediately upon payment
• Each session requires dedicated time, energy, and expertise that cannot be recovered
• The personalised content created for you is unique and cannot be transferred to another client
• Digital services, once delivered, cannot be “returned” — delivery constitutes full fulfilment of the purchased service
• By checking the disclaimer checkbox at checkout, you acknowledged and accepted this policy before payment

Limited Exceptions

Refunds will only be considered in the following narrow circumstances:

• Duplicate charge: If your payment method was charged more than once for the same order due to a technical error
• Non-delivery: If Sapphire Blaire fails to deliver your session within 14 days of intake submission and is unable to fulfil the order

Exception requests must be submitted in writing to sapphire@sapphireblaire.com within 48 hours of the purchase or the issue occurring. Requests submitted after 48 hours will not be considered. All exception requests are reviewed at the sole and absolute discretion of Sapphire Blaire, and we reserve the right to deny any request.

Dissatisfaction

Dissatisfaction with the content, perspective, or outcome of a coaching session, psychic reading, or spellwork — including a reading that does not match subsequent events, or a spell or ritual that does not produce a hoped-for change in luck, circumstances, or another person's feelings or actions — does not constitute grounds for a refund. These services are inherently subjective and results depend on many personal factors beyond our control. By purchasing, you accept that the value of the service lies in the personalised guidance and work provided, regardless of whether the outcome aligns with your expectations. We are happy to address any concerns via email, but subjective dissatisfaction, including with a reading's accuracy or a spell's effect, is not eligible for a refund.

Add-On Services and Upsells

All add-on services, supplemental sessions, and additional guidance packages are subject to the same no-refund policy. Once purchased, add-ons are non-refundable regardless of whether they have been delivered.

Chargebacks

By completing a purchase, you agree not to initiate a chargeback or payment dispute with your bank, credit card company, or payment provider for any reason covered by this policy. If you have a concern, you must contact us directly at sapphire@sapphireblaire.com before taking any action with your financial institution. Fraudulent or bad-faith chargebacks — including disputes filed after a session has been delivered and received — may be contested with supporting evidence including proof of delivery, your intake submission, and your acceptance of this policy at checkout. We reserve the right to pursue recovery of funds and associated fees in cases of unjustified chargebacks.

Payment Processor

Payments are processed through Shopify. This Refund Policy applies in full regardless of payment method used at checkout.

• In the rare event a refund is approved, it will be processed through Shopify and returned to your original payment method. Processing times are typically 5–10 business days.
• You agree that your payment provider's buyer protection program does not override this Refund Policy, and that filing a chargeback or payment dispute without first contacting us at sapphire@sapphireblaire.com constitutes a violation of these terms. We will contest any chargeback or dispute with proof of delivery, intake submission records, and your acceptance of this policy at checkout.

Acknowledgement

By completing a purchase on sapphireblaire.com, you confirm that you have read, understood, and agreed to this Refund Policy in its entirety. The mandatory disclaimer checkbox at checkout serves as your binding acknowledgement of these terms.

Contact

For questions about this policy, contact us at:

sapphire@sapphireblaire.com